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How the Aging Workforce Can Solve the Wisdom Gap Created By AI

As AI proliferates and yet struggles with human judgment, the growing aging workforce offers a solution to the pending “wisdom gap” in organizations.  By 2032, a quarter of U.S. workers will be 55+, yet many organizations are unprepared to leverage their expertise. Flexible roles and AI-human collaboration can bridge this gap, turning experience into a competitive advantage.

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About the Author

Steven Hatfield

Future of Work Expert, Organizational Advisor, Retired Principal Deloitte

Steve is a recently retired Principal from the Human Capital practice of Deloitte Consulting. He has over 30 years of experience advising Global Organizations on issues of Strategy, Innovation, Organization, Workforce, Culture, and Change.

Most recently, Steve served as the Global Leader for Future of Work Initiative for Deloitte, a role he held since 2017, where he led the inception and growth of this practice to over $1.5B in 5 years. Steve is a well-known Thought Leader and drove the research and marketplace dialogue on Future of Work for the firm. He has significant experience collaborating across multiple disciplines to bring to life the ongoing trends impacting changes to work, workforce and workplace at organizations across all industries.

Steve is a sought-after speaker and author on the Future of Work and has numerous publications and media interviews to his credit including Forbes, Yahoo Finance, Fortune, Bloomberg Radio and Wharton Business Daily. He has a Masters in Social Change & Development from Johns Hopkins/SAIS and an MBA in Finance from Wharton.

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